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The Retail Success Company - Point of Sale Systems

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Library

We’re not just a technology provider, we’re a retail success community and we’re always seeking to empower our partners. Within our online library resource, you’ll discover a wealth of retail insights and thought leadership with content ranging from videos and recorded webinars, to whitepapers, and CATAPULT® success stories.

We invite you to explore our library, learn about our community, and then become a part of it!

 

Whitepapers

The Grocers’ Fast-Start Guide to Click-and-Collect and Unified Transactions
2019 Special Report: Personalization
Keeping Loyal Customers Happy
The Foundation for e-Commerce Success
EDI: The Key to Enterprise Efficiency in Retail
OMS-Brains of the Operation
The Apples and Oranges of Unified Commerce
Secure Network Solutions from ECRS
2018 Customer Experience / Unified Commerce Survey
Goodbye, Silos. Hello, Unified Transaction Logic™
2018 POS/Customer Engagement Survey
Reconnecting with the Consumer

Success Stories

Erewhon Natural Markets

Erewhon Natural Markets

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Eataly

Eataly

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Westside Markets

Westside Markets

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Southland Trade

Southland Trade

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Raisin Rack Natural Food Market

Raisin Rack Natural Food Market

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Richard’s Foodporium

Richard’s Foodporium

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Isla Vista Food Coop

Isla Vista Food Coop

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Clark’s Nutrition & Natural Foods Market

Clark’s Nutrition & Natural Foods...

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Berkshire Co-op Market

Berkshire Co-op Market

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Marczyk Fine Foods

Marczyk Fine Foods

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LaBonne’s Markets

LaBonne’s Markets

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Todd’s Sparkle Markets

Todd’s Sparkle Markets

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Thought Leadership

Here’s How You Can Grow Your Gross Margin by 3 Points

Here’s How You Can Grow Your Gross Margin by 3...

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10 Questions to Ask When Seeking a Point of Sale System

10 Questions to Ask When Seeking a Point of Sale...

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The Revolution Will Not Be Televised

The Revolution Will Not Be Televised

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Can Grocery Retailers Cash in on Black Friday?

Can Grocery Retailers Cash in on Black Friday?

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Reports of a Retail Apocalypse Have Been Greatly Exaggerated

Reports of a Retail Apocalypse Have Been Greatly...

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6 Common Pain Points in Grocery…and How to Cure Them

6 Common Pain Points in Grocery…and How to...

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The Critical Components of Perpetual Inventory

The Critical Components of Perpetual Inventory

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Thanks, Amazon, for the Wake Up Call

Thanks, Amazon, for the Wake Up Call

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Is Amazon a Retailer or a Technology Company? – Part II

Is Amazon a Retailer or a Technology Company?

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How to Make “Hey, I’m Over Here” Marketing Work

How to Make “Hey, I’m Over Here” Marketing...

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7 Simple and Affordable Ways for Grocers to Boost Their Customer Experience

7 Simple and Affordable Ways for Grocers to Boost...

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Why I Don’t Believe in Unicorns

Why I Don’t Believe in Unicorns

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Industry Insights

5 Tips to Take the Stress Out of Year-End Inventory Counts

5 Tips to Take the Stress Out of Year-End...

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Dive Into Retail with IGA & NGA Presidents

Dive Into Retail with IGA & NGA Presidents

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ECRS’ Universal Product Database

ECRS’ Universal Product Database

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Instacart vs. CATAPULT® WebCart™

Instacart vs. CATAPULT® WebCart™

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ECRS: Three Decades of Innovation

ECRS: Three Decades of Innovation

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Ask the Experts: Tips for Hardware Maintenance

Ask the Experts: Tips for Hardware Maintenance

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<em>Ignite 2019</em> Had Laser Focus on Retailer Collaboration

Ignite 2019 Had Laser Focus on Retailer...

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6 Ways Retailers Can Use Receipts to Make More Money

6 Ways Retailers Can Use Receipts to Make More...

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Learn How to Raise your Gross Margin by 3 Points

Learn How to Raise your Gross Margin by 3 Points

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A Retailer’s Guide for Responding to Online Reviews

A Retailer’s Guide for Responding to Online...

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NRF 2018 in Review

NRF 2018 in Review

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5 Ways to Leverage Technology During Coronavirus

5 Ways to Leverage Technology During Coronavirus

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Videos

<em>Ignite 2019</em> Had Laser Focus on Retailer Collaboration

Ignite 2019 Had Laser Focus on Retailer...

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Southland Trade

Southland Trade

View Article
Richard’s Foodporium

Richard’s Foodporium

View Article
Isla Vista Food Coop

Isla Vista Food Coop

View Article
Clark’s Nutrition & Natural Foods Market

Clark’s Nutrition & Natural Foods...

View Article
Healthy Living Market & Café: Building Customer Satisfaction with CATAPULT®

Healthy Living Market & Café: Building...

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Erewhon Natural Markets: Expanding their Enterprise with ECRS

Erewhon Natural Markets: Expanding their...

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Erewhon Natural Markets: Partner Profile

Erewhon Natural Markets: Partner Profile

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Erewhon Natural Markets: Inventory Control & Reporting

Erewhon Natural Markets: Inventory Control &...

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Erewhon Natural Markets: Secure OneTouch™ & Loyalty

Erewhon Natural Markets: Secure OneTouch™...

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Erewhon Natural Markets: Supercharging Stores with CATAPULT®

Erewhon Natural Markets: Supercharging Stores...

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Introducing the ECRS AutoScale™ 100

Introducing the ECRS AutoScale™ 100

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Webinars

Cyber Security 101: Protecting Your Store & Data

Cyber Security 101: Protecting Your Store &...

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Webinar: How C-Level Grocers Can Build an Agile IT Department

Webinar: How C-Level Grocers Can Build an Agile...

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How to Efficiently Manage Inventory with EcoPortal

How to Efficiently Manage Inventory with EcoPortal

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4 Loyalty Tools to Retain Shoppers & Build Profits

4 Loyalty Tools to Retain Shoppers & Build...

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UPD & Data Cleanup Webinar

UPD & Data Cleanup Webinar

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Briefcase™ Webinar: One Data Analytics Tool to Improve Store Performance & Efficiency

Briefcase™ Webinar: One Data Analytics Tool to...

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CATAPULT® WebCart 101: Connecting Click-and-Collect to the Point-of-Sale

CATAPULT® WebCart 101: Connecting...

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How to Make More Money with Made-to-Order

How to Make More Money with Made-to-Order

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Encourage Customer Spend with CATAPULT’s Basket Lift Feature

Encourage Customer Spend with CATAPULT’s...

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Roadmap for Unified Retail in Grocery

Roadmap for Unified Retail in Grocery

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Maximizing Sales & Growth in the Era of Next-Gen Retailing for Grocery Enterprises

Maximizing Sales & Growth in the Era of...

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Press Releases

January 28, 2021 - Supply Chain Doubles in 2020 Giving Retailers Hope with the ECRS Ecosystem

Scrambling to keep shelves stocked was a theme for most retailers in 2020. Suppliers had the inventory essential for retail operators, but there often wasn’t a simple way to connect retailers with...

December 30, 2020 - ECRS Honors Essential Retailers with Holiday Donation

ECRS honors the essential retailers who made sacrifices this year, and who continue to serve their communities through the pandemic. Because of these brave men and women, our local grocery stores,...

December 15, 2020 - ECRS Ranked #1 Retail Software Company on 2021 RIS Software LeaderBoard

Boone, NC: ECRS has been ranked the number one overall leader for retail technology providers in 2021 and the number one grocery vendor leader for the eighth consecutive year on the RIS Software...

October 14, 2020 - Pandemic Doesn’t Stop Progress for North State Grocery

Boone, NC:  ECRS announces the successful launch of its unified transaction platform, CATAPULT®, in all 22 stores of North State Grocery, Inc. dba Holiday Market and SAV•MOR Foods. This...

February 19, 2020 - ECRS Will Demo CATAPULT® and Grocery Solutions at NGA Show 2020

Boone, NC: ECRS will be conducting live demonstrations of the CATAPULT® unified transaction system at the National Grocers Association’s annual trade show (NGA Show). Grocers who visit booth #1517...

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