CATAPULT is a comprehensive commerce platform calibrated for Co-op success.
ECRS is the leading point of sale system provider to natural products cooperatives in the United States. Because we maintain a value-focused, customer-centric approach, ECRS solutions are ideal to handle the unique nature of food co-op grocers.
Cooperatives are member-owned and community-focused, dedicated to improving the quality of life for their owners and their neighbors by providing value and accessibility for all. This presents a store model that is unique--CATAPULT was built to provide food cooperatives and their members with the tools necessary to not only service their unique needs, but exceed store goals.
CATAPULT’s automated inventory tools, back office management resources, and membership management functions will empower co-op users to ascend to new heights of operational efficiency.
Food Co-Op Features At-a-Glance
- Efficient membership management
- Fast, friction-free transactions
- Easy-to-use POS interface
- Full-Spectrum Inventory Management
- Reporting and analytics
- Sales tracking
- Many ways to pay
- Back office functions
- General Ledger
Your service meets our needs for a small staff to run an active cooperative natural food grocery store productively, both with fine-detail item management and collective insights across the whole store.
IT, Coastal Organics Cooperative, Inc.
CATAPULT POS for Food Co-Ops
CATAPULT goes beyond omni-channel and it’s more than unified commerce. It is scalable and responsive thanks to Unified Transaction Logic™. This means all critical areas of operation in your enterprise are connected in real time. Your transaction touchpoints all work as one platform, on one platform.
It is a comprehensive solution that enables efficient management of operations.
Easy Membership Management:
CATAPULT Membership Server
Member-owners are the lifeblood of food co-ops, when members thrive, so do stores. CATAPULT Membership Server tracks vital membership information in real time right from the point of sale.
An easy-to-use interface streamlines control over member programs and allows cashiers to access all functions related to member accounts, including new member signups.
It’s a whole new world for membership management…In the past, they were completely different systems, so we had to keep a database of all the payment information and all the contact information, which then had to be manually connected to the POS system. Now it’s all one system…We don’t have to remember to tell people. The system just does that.
Marketing & Communications Manager, Bershire Co-Op Market
Fast, Friction-Free Transactions:
Unified Transaction Logic
A transaction made at your checkout lanes will process no differently than an order placed online. All information from all of your stores synchronizes to your headquarters in real time (and vice versa).
With Unified Transaction Logic, your discounts, dynamic promotions, rewards programs, and other transactional processes will work the same, across the board.
Perpetual Inventory with DemandFill®
CATAPULT’S full-spectrum inventory management capability can replace your current inventory management software and cut down on complexity and costs. Capital freed up can be reinvested into the lifeblood of your store… your cooperative community.
CATAPULT makes perpetual inventory possible for even single store operations. DemandFill helps stores avoid stock-out scenarios and keeps fresh food orders flowing at optimal pace.
Using the CATAPULT system, we’ve achieved perpetual inventory here at the store. We are definitely seeing the benefits of that right away, we’re able to place more accurate orders. We’re able to save time on those orders. The holes on our shelf are considerably less. The spoils in our chill department are considerably less. All from using the data that we now have, running perpetual inventory.
Point of Sale/IT Manager, Isla Vista Food Co-Op
Reporting and Business Intelligence:
Track Sales and Performance
Cooperatives face unique challenges that other grocery retailers do not. The careful balancing act required for profitability is made even more in complex in cooperative environments, where property, operations (and decisions), are not owned by a single person.
Co-ops are socially conscientious, active participants in their communities, and need accurate intelligence to make the right management decisions.
WITH CATAPULT – YOU CAN ANSWER ANY OF THESE QUESTIONS WITH EASE:
- Is your produce department properly stocked?
- Are there certain time periods when member activity declines?
- Which food brands are driving sales?
- How many of your perishables are spoiling/expiring?
- Who are your top 100 members?
- Which suppliers provide the bulk of your profits?
- What are your peak hours for sales?
- What times of year should you be ordering more of an item?
Many ways to pay: Cash, Credit, Check, Debit, Biometric
CATAPULT eliminates the need for unnecessary third-party middleware or gateways to process electronic payments. Instead, you get a direct, ultra-fast connection with the best and largest processors. You can grow your customer base by taking a wide variety of payment methods.
Back Office Tools and General Ledger
CATAPULT’s comprehensive back office management tools enable executives to manage loss prevention, conduct employee audits, track performance and productivity, and monitor labor costs.
CATAPULT features a General Ledger plug-in that can quickly translate worksheet and transaction data from your store[s] into credits and debits for your double-entry bookkeeping system.
The General Ledger interface saves many hours of expensive, skilled accounting labor by harnessing your existing data to get the job done quickly and easily.