ECRS offers self-checkout, in a variety of Market™ series cabinet configurations, to support traditional front-end store installations or within specific departments. Autonomous self-service software is a complementary component of the all-inclusive CATAPULT® retail automation system that drives traditional checkout lanes, e-commerce / click-and-collect, and mobile POS.
In many cases, this technology can be adapted to fit existing software and/or hardware platforms, making the transition easier while enabling retailers to retain and realize their existing investment.
The Flex Market is the newest innovation in self-service kiosks, and an evolutionary step forward for all micro market concepts. Professionally designed and constructed in the U.S., the unit is sleek and compact. It’s a robust hardware design that is built to last, and that provides a friction-free consumer experience to keep customers coming back.
Setting a new standard in compact cashless self-checkout kiosks, the new U-Scan® Mini-Express™ self-checkout station is up to 40% smaller than cash dispensing self-checkout units; the state-of-the-art design of the U-Scan Mini-Express kiosk allows you to fit nearly twice as many units in a desired space.
ECRS offers two versions of the modular U-Scan Mini-Express: U-Scan Mini-Express Vertical SCO and U-Scan Mini-Express Bioptic SCO.
The Express Market Kiosk is affordable without compromising performance and functionality. It runs on a time-tested and proven platform with advanced updates and security measures that will keep your investment operating longer and more securely than tablet-based kiosks. With a larger screen, more memory, and faster processing power, this innovative kiosk will exceed customer expectations and provide you with a versatile solution that can handle the smallest break rooms to the largest grocery operation.
Autonomous Guidance: A Better Software Philosophy Means a Better Consumer Experience
At ECRS, our self-checkout design starts with software that is focused on a user-friendly experience, from start to finish. We are leading the industry down a new path for self-service by designing our solution to be more autonomous, and less likely to ever need store personnel interaction.
The goal is simple: design and build solutions that act as one with the consumer, allowing them to quickly interact, scan, resolve discrepancies, and tender transactions with little-to-no attendant interaction.
Software that Thinks and is Capable of Overcoming Daily Obstacles
You can expect your ECRS self-service and self-checkout systems to automatically navigate the various daily issues that normally cripple competing systems (and of course their consumers/operators.)
For example, when CATAPULT senses that a bill or coin dispenser is jammed or out of currency, it will automatically print out a barcoded receipt, which enables the consumer to quickly and effortlessly retrieve their exact owed change from another self-checkout unit, or from an attended POS station.
The consumer simply scans the barcoded receipt at an adjacent self-checkout unit and the change is quickly dispensed and reconciled within the store reporting system. Additionally, the software will automatically disengage the failing equipment and display a notice on the customer display proactively notifying future customers that cash handling is temporarily unavailable, while communicating that e-payments are still available.
Additional intuitive software intelligence includes:
Self-Checkout, Is this Solution a Fit for Your Retail Business?
Over the years, self-checkout technology has improved and consumers have become more comfortable using it. Consumers can now be provided with convenient, simple, and fast checkout transactions with minimal attendee interaction required. To that end, ECRS has deployed thousands of self-service kiosks to unattended employee break rooms throughout North America with great success.
Modern self-service automation, consumer acceptance, and rising labor costs present the perfect opportunity to consider implementation of self-service for the first time, in addition to replacing and/or upgrading aging units.
Self-checkout can elevate your grocery business by:
- Offering consumers another option in their transaction experience
- Reducing lines and increasing throughput
- Re-deploying cashiers from stationary check lanes to the sales floor in order to elevate direct customer service and upselling
- Reducing labor costs
With CATAPULT, ECRS has set a new standard in transactional store software systems, effectively making the POS and self-checkout a single unified solution with two distinct user experiences. By combining the CATAPULT transactional solution stack, with ECRS’ adaptable Market™ series cabinetry, retailers have more capability than ever to mix-and-match store requirements for a variety of store location demands and local consumer preferences.