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ECRS

The Retail Success Company - Point of Sale Systems

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Library

We’re not just a technology provider, we’re a retail success community and we’re always seeking to empower our partners. Within our online library resource, you’ll discover a wealth of retail insights and thought leadership with content ranging from videos and recorded webinars, to whitepapers, and CATAPULT® success stories.

We invite you to explore our library, learn about our community, and then become a part of it!

 

Whitepapers

Solve Labor Shortages and Enrich the Customer Experience with Self-Checkout
Uniting Inventory for Outstanding Customer Service
The Grocers’ Fast-Start Guide to Click-and-Collect and Unified Transactions
2019 Special Report: Personalization
Keeping Loyal Customers Happy
The Foundation for e-Commerce Success
EDI: The Key to Enterprise Efficiency in Retail
OMS-Brains of the Operation
The Apples and Oranges of Unified Commerce
Secure Network Solutions from ECRS
2018 Customer Experience / Unified Commerce Survey
Goodbye, Silos. Hello, Unified Transaction Logic®

Success Stories

Marczyk Fine Foods’ Recipe for Success: Scaling Culinary Excellence with reciProfity + CATAPULT® Integration

Marczyk Fine Foods’ Recipe for Success: Scaling...

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B-Alive’s Journey with CATAPULT® WebCart™: A Seamless Transition to eCommerce Success

B-Alive’s Journey with CATAPULT®...

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Unlocking Success with CATAPULT Cognition®: Curby’s Express Market’s Journey

Unlocking Success with CATAPULT Cognition®:...

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Redner’s Markets’ eCommerce Sales Climb Nearly 7% After Accepting SNAP Online

Redner’s Markets’ eCommerce Sales Climb...

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A Retailer’s Secrets to e-Commerce Success

A Retailer’s Secrets to e-Commerce Success

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Adams Fairacre Farms

Adams Fairacre Farms

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Eataly

Eataly

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Westside Markets

Westside Markets

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Southland Trade

Southland Trade

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Raisin Rack Natural Food Market

Raisin Rack Natural Food Market

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Richard’s Foodporium

Richard’s Foodporium

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Isla Vista Food Coop

Isla Vista Food Coop

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Thought Leadership

Are your Transaction Fees a Hole, that Only Gets Deeper? Maybe You Should Stop Digging.

Are your Transaction Fees a Hole, that Only Gets...

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5 Must-Have Features for Your Online Grocery App

5 Must-Have Features for Your Online Grocery App

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10 Questions to Ask When Seeking a Point of Sale System

10 Questions to Ask When Seeking a Point of Sale...

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The Revolution Will Not Be Televised

The Revolution Will Not Be Televised

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5 Essential Tips to Prepare for the Holidays

5 Essential Tips to Prepare for the Holidays

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5 Ways to Leverage Technology for Efficiency and Customer Empowerment

5 Ways to Leverage Technology for Efficiency and...

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Here’s How You Can Grow Your Gross Margin by 3 Points

Here’s How You Can Grow Your Gross Margin by 3...

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Can Grocery Retailers Cash in on Black Friday?

Can Grocery Retailers Cash in on Black Friday?

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Reports of a Retail Apocalypse Have Been Greatly Exaggerated

Reports of a Retail Apocalypse Have Been Greatly...

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6 Common Pain Points in Grocery…and How to Cure Them

6 Common Pain Points in Grocery…and How to...

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The Critical Components of Perpetual Inventory

The Critical Components of Perpetual Inventory

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Thanks, Amazon, for the Wake Up Call

Thanks, Amazon, for the Wake Up Call

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Industry Insights

ECRS Celebrates Innovation and Community at Ignite 2025

ECRS Celebrates Innovation and Community at...

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Is Your Self-Checkout “Doing the Most” for Your Business?

Is Your Self-Checkout “Doing the Most” for...

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ECRS is Helping Retailers Better Serve Communities with Industry-First SNAP Balance Management Tool

ECRS is Helping Retailers Better Serve...

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A Look at NGA 2021

A Look at NGA 2021

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5 Tips to Take the Stress Out of Year-End Inventory Counts

5 Tips to Take the Stress Out of Year-End...

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Dive Into Retail with IGA & NGA Presidents

Dive Into Retail with IGA & NGA Presidents

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ECRS’ Universal Product Database

ECRS’ Universal Product Database

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ECRS: Three Decades of Innovation

ECRS: Three Decades of Innovation

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Ask the Experts: Tips for Hardware Maintenance

Ask the Experts: Tips for Hardware Maintenance

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6 Ways Retailers Can Use Receipts to Make More Money

6 Ways Retailers Can Use Receipts to Make More...

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Learn How to Raise your Gross Margin by 3 Points

Learn How to Raise your Gross Margin by 3 Points

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A Retailer’s Guide for Responding to Online Reviews

A Retailer’s Guide for Responding to Online...

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Videos

Adams Fairacre Farms: Order Fulfillment & Customer Experience

Adams Fairacre Farms: Order Fulfillment &...

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Adams Fairacre Farms: Increasing Customer Adoption with CATAPULT WebCart

Adams Fairacre Farms: Increasing Customer...

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Adams Fairacre Farms: Leveraging Data for e-Commerce Efficiency

Adams Fairacre Farms: Leveraging Data for...

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Adams Fairacre Farms: Partner Profile

Adams Fairacre Farms: Partner Profile

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Southland Trade

Southland Trade

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Richard’s Foodporium

Richard’s Foodporium

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Isla Vista Food Coop

Isla Vista Food Coop

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Clark’s Nutrition & Natural Foods Market

Clark’s Nutrition & Natural Foods...

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Track Inventory in Real Time

Track Inventory in Real Time

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The Convenience and Speed of Self-Checkout

The Convenience and Speed of Self-Checkout

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Experience On-the-Go Price Changes

Experience On-the-Go Price Changes

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Simplify Order Fulfillment

Simplify Order Fulfillment

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Webinars

Federal Food Purchasing Assistance Programs and Your Community

Federal Food Purchasing Assistance Programs and...

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Cyber Security 101: Protecting Your Store & Data

Cyber Security 101: Protecting Your Store &...

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Webinar: How C-Level Grocers Can Build an Agile IT Department

Webinar: How C-Level Grocers Can Build an Agile...

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How to Efficiently Manage Inventory with EcoPortal

How to Efficiently Manage Inventory with EcoPortal

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4 Loyalty Tools to Retain Shoppers & Build Profits

4 Loyalty Tools to Retain Shoppers & Build...

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CATAPULT® WebCart 101: Connecting Click-and-Collect to the Point-of-Sale

CATAPULT® WebCart 101: Connecting...

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How to Make More Money with Made-to-Order

How to Make More Money with Made-to-Order

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Encourage Customer Spend with CATAPULT’s Basket Lift Feature

Encourage Customer Spend with CATAPULT’s...

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Roadmap for Unified Retail in Grocery

Roadmap for Unified Retail in Grocery

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Maximizing Sales & Growth in the Era of Next-Gen Retailing for Grocery Enterprises

Maximizing Sales & Growth in the Era of...

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Press Releases

December 1, 2025 - Buehler’s Fresh Foods Achieves 30%+ Basket Lift with ECRS LoyaltyBot®

Boone, NC — December 1, 2025 — ECRS, the leader in automation for independent grocers, is excited to share significant growth Buehler’s Fresh Foods has unlocked using ECRS LoyaltyBot Basket...

November 18, 2025 - ECRS® Empowers CATAPULT® Users with High-Powered AI Chat Assistant

Boone, NC — November 18, 2025 — ECRS, is thrilled to announce the addition of a cutting-edge AI chat assistant to ECRS Docs, the documentation platform for the CATAPULT product suite. This...

November 14, 2025 - Co-op Leverages CATAPULT® to Battle Food Insecurity with a Focus on Community

Yolo County, CA — November 14, 2025 — ECRS®, the leader in Co-op automation, is honored to showcase a Cooperative that exemplifies exceptional community service, utilizing CATAPULT®...

November 11, 2025 - ECRS® Partners with Ricoh to Deliver Onsite Service for Self-Checkout Solutions

Boone, NC — November 11, 2025 — ECRS, the leading provider of innovative retail technology solutions, is pleased to introduce a strategic partnership with Ricoh USA, Inc., a global leader in...

November 4, 2025 - ECRS® Launches Data Bridge to Empower Retailers Transitioning to CATAPULT® POS

Boone, NC — November 4, 2025 — ECRS, is excited to announce the launch of POS Data Bridge, a new service designed to streamline the migration of historical data from legacy Point-of-Sale (POS)...

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