Staff members of Berkshire Co-op in Great Barrington, Massachusetts talk about how their Co-op strives to meet local community needs and how ECRS and the CATAPULT system assist them in achieving that goal.
In this video you will see how:
- CATAPULT’s reporting tools have allowed Berkshire to have better control over their human resources. They’re able to run reports to determine peak hours and set staff hours accordingly, ensuring they’re never caught off guard by a shopper rush.
- ECRS’ supporting and onboarding teams have helped Berkshire optimize their technology stack. Department managers decided to move their inventory operations into perpetual inventory which resulted in a reduction of inventory costs.
- Berkshire found CATAPULT appealing when selecting a POS system. As a cooperative, they try to embrace change and ECRS’ dedication to perpetual development meshed well with their own ideas about constant improvement.
With gateway and auto-ordering… staff spend far less time writing orders. The orders that come in are more accurate, our out-of-stocks are down, our turns-by-earns are up, our inventory is realistic, and it’s improved our cash flow. It’s also increased our bottom line.
General Manager, Berkshire Co-op