Thought leadership resides at the core of ECRS’ vision, mission, philosophy and values statement. Our company regularly taps into the talent, experience, and passion inside our business. This allows us to answer the biggest questions on the minds of retailers and help them reach their greatest profit potential. Our aim is to shine a new light on retail industry topics, and motivate a response.
Here is a library of information that provides the best and deepest answers to your biggest questions in the formats you can best consume them.
Recorded Webinar: Roadmap for Unified Retail in Grocery – This straight-talk webinar provides a clear to follow roadmap for retailers to make the move to unified commerce. Learn the benefits and organizational impact of shifting from siloed systems to a single platform.
Recorded Webinar: Maximizing Sales & Growth in the Era of Next-Gen Retailing for Grocery Enterprises – The time is right for grocery retailers to invest in modern technology that incorporates the omnichannel experience and redefines traditional store systems.
Attention Grocers: 7 Simple and Affordable Ways to Boost Your Customer Experience
The best things in life are often simple, affordable, and even free. The same thing can be said for having a better checkout and store visit experience. It’s often the simple conveniences that your shoppers appreciate most. With that in mind, here are seven practical technology functions that grocery retailers can quickly deploy from their technology platform, each of which is either free or very affordable.
Don’t Believe in Unicorns: Never Place a “Big Tech” Between You and Your Grocery Customers
This should be the most obvious business logic put forth in some time; nevertheless, it needs to be said – “Avoid ‘insta-fix’ unicorns in your grocery business woes to avoid control over your customer experience and ownership of your data.” It’s time to make the move to a unified commerce platform and be prepared to become the local or regional grocery insurgent in this brave new digital retail world.
The Revolution Will Not Be Televised: How Local and Regional Grocers are Fighting (and Winning) Against the Giants
The most exciting aspect of grocery today is what’s happening with the local and regional grocers who are becoming the surprise insurgents of a newly forming grocery revolution. The passion and persistence of these longtime local and regional grocers are implementing technologies and procedures to win in the brave new digital retail world.
Goodbye, Silos. Hello, Unified Transaction Logic™: How can you escape the tangled web of technical debt?
Boston Retail Partners’ 2018 Customer Engagement Survey highlights a transformative moment. Retailers will rely on technology innovations in web, mobile, POS, and data analysis to cater to customer expectations and compete.
2018 POS/Customer Engagement Survey: The 19th Annual Report from Boston Retail Partners
The world has been transformed by 21st century technology and retail is no exception. A unified transactional ecosystem is a critical step for future-proofing retailers. How do they escape the tangled web of technical debt from complicated, siloed systems?
The Future of Grocery Retail Systems: A Special Report for CIOs on Unified Commerce Platforms
Innovative retailers are beginning to realize that now is the perfect time to implement a unified commerce platform in their business approaches. The results of the 2017 POS/Customer Engagement Survey by Boston Retail Partners show that the future trends of grocery retail are reflecting all aspects of what ECRS has already been committed to developing.
Reconnecting with the Consumer: Strategies and Tools for Optimizing Customer Connections
For retailers, it is no longer just about understanding how consumers are shopping or buying. It is about first understanding how consumers are using technology in their everyday lives, and then deploying technology to embed the retail brand as an indispensable part of their lifestyles.
Customer Engagement Trendagram: Digital Promotion, in partnership with RIS News: Grocers both big and small are embracing digital marketing to drive sales
Special Report: Top 10 Grocers, in partnership with RIS News: The battle for consumer wallet share has forced leading grocers to sacrifice margins to keep pace in a highly promotional market
Dawn of the Digital Grocer, in partnership with Progressive Grocer: Benchmarking the grocers’ commitment to digital transformation with a focus on marketing, loyalty, online shopping, WiFi and more
Sparking POS Innovation, in partnership with RIS News: Strategies for modernizing the most important solution in retail
Information vs. Instinct, in partnership with Progressive Grocer Independent: Transitioning from ‘gut-based’ decisions to computer assisted ordering
Camelback Village Pharmacy, as published by ComputerTalk Magazine: Finding a POS System That’s the Perfect Fit
EDI Supply-Chain Technology: Utilizing LogicSync™ supplier integration technology to improve C-Store operations and protect against DSD fraud
Berkshire Co-op Market: A Case Study in Creating Bottom-Line Results through Inventory Automation
Identify, Optimize, and Connect: 3 Steps to Optimize Inventory Strategies, in partnership with Retail TouchPoints: Saving time, money and resources with supplier integration and automated order replenishment