Boone, NC: ECRS is thrilled to congratulate two of our retail partners, Earth Fare and Harps Food Stores, for being named in the top 10 of America’s Best Retailers of 2022 in the supermarket category.
The list is compiled by Newsweek and is based on feedback from thousands of shoppers across the United States who rank the stores for customer satisfaction based on the entire shopping experience. Customers reviewed hundreds of supermarket chains to determine the best 10.
Harps Food Stores secured third on the list, ahead of Amazon-owned Whole Foods, while diminutive supermarket chain Earth Fare punched above its weight to round out the top-10 list alongside household names like Kroger and Wegmans. Their impressive performance emphasizes how ECRS’ CATAPULT® POS software solution helps local and regional retail enterprises compete on the big stage. ECRS is proud to be connected to these high-quality supermarkets.
Earth Fare is headquartered in Asheville, North Carolina, just a short distance from where ECRS was founded. Originally opened in 1975, the supermarket was relaunched in 2020 and now has 20 locations across Georgia, North Carolina, South Carolina, Virginia, Tennessee, Florida, Ohio, and Michigan. Earth Fare specializes in local, organic, and natural food products.
There are 99 Harps Food Stores locations, with the majority of them found in Arkansas, where the company is based, as well as stores in Kansas, Missouri, and Oklahoma. Founded in 1930, Harps Foods offers a traditional supermarket retail experience, as well as online ordering, pick-up, and delivery solutions.
Both stores are powered by ECRS’ CATAPULT® retail point of sale system. This wholistic, unified transaction platform helps retailers of all sizes compete and win against national chains and big-box stores. The software helps retailers provide the right level of customer experience, wholly owned by the retailer, with a comprehensive system that includes checkout, enterprise management, and even customer loyalty programs.
About Newsweek’s America’s Best Retailers of 2022
The annual list of high-performing retailers looks at everything from department stores and sellers of fashion/accessories to jewelry and beauty. Other categories include pet care and consumer electronics, as well as home goods, home improvement, and even auto supplies. A total of 195 stores were recognized for high levels of customer satisfaction, with only a handful from each category honored with an entry into the list. The supermarket category saw 10 retailers announced, while smaller categories with less competition named only three retailers.
ECRS is a US-based, Certified Evergreen™ transaction and retail solutions provider, with a successful track record that stretches over 30 years. ECRS future-proofs local and regional retailers to win in today’s market, while preparing them for tomorrow’s opportunities. ECRS’ revolutionary CATAPULT® POS system is the market’s only truly unified transaction platform, running in thousands of locations across North America. With CATAPULT, the point of sale, self-checkout, deli scales, fuel pump, pharmacy, web-store, inventory, customer loyalty, back office, e-commerce, and enterprise management all share one single transactional logic. Unified Transaction Logic™ empowers retailers to prosper by providing actionable business intelligence across their enterprise. Unifying hardware, software, and services, ECRS offers friction-free, cost-saving solutions that increase customer engagement while transforming the consumer experience.