Boone, NC – November 6, 2026 – The value of the right retail technology partnership can extend well beyond the systems and solutions a retailer uses every day. For MaMa Jean’s Natural Market in Springfield, Missouri, ECRS’ approach to reducing costs, simplifying operations, and building stronger businesses recently identified more than $20,000 in projected annual payment processing savings across its three locations.
Looking Beyond the Technology
As part of a review of MaMa Jean’s payment processing environment, the retailer’s processing costs, transaction activity, debit routing, ecommerce, reporting, settlement, and overall payment operations were evaluated. The analysis identified approximately 4.8% in projected overall processing cost savings, representing more than $20,000 in projected annual savings.
But the opportunity extended beyond cost savings.
The review also identified ways to improve visibility into processing activity, funding, fees, and trends while simplifying payment management across both ECRS CATAPULT® and CATAPULT WebCart®.
For retailers operating in an industry where margins are often tight, opportunities like these can make a difference. Payment processing is about more than comparing rates. Transaction costs, debit routing, ecommerce, reporting, account management, support, and operational complexity can all affect the overall value of a processing relationship.
Finding Opportunity in the Details
MaMa Jean’s experience demonstrates the value of taking a closer look. Beyond the projected savings identified through the review, the retailer also saw value in the transition, day-to-day tools, reporting, and support provided through Celero Commerce.
Shanti Cacace, Financial Manager at MaMa Jean’s Natural Market, highlighted the impact the partnership has had on the business. “MaMa Jean’s Natural Market, Inc. has benefited in so many ways through ECRS Preferred Payment Processing Partner, Celero Commerce. Onboarding was seamless, the operational tools are efficient and easy to use, and the reporting is self-explanatory and customizable. I have an Account Management Representative who is always available when I need additional support, which isn’t often. Above all, we have seen significant savings.”
Through the relationship between ECRS, Celero Commerce, and MaMa Jean’s, the opportunity went beyond reducing processing costs. It provided a more streamlined payments environment with greater visibility, accessible support, and tools designed to make day-to-day management easier.
Creating Value Beyond Technology
The result demonstrates the broader value ECRS seeks to create for retailers by connecting technology, expertise, and business relationships in ways that can make a measurable difference. Sometimes that comes directly from technology. Other times, it comes from connecting retailers with the right resources to reduce costs, simplify operations, and strengthen other areas of the business.
For current and prospective ECRS retailers, MaMa Jean’s demonstrates why it can be worthwhile to look beyond technology alone when evaluating where greater efficiencies and savings may exist.
Taking a Closer Look at Payment Processing
Payment processing is one area worth periodically reviewing. ECRS Preferred Payment Processing Partnerships provide retailers with another resource for evaluating their current processing environment, including costs, support, reporting, and overall operational fit.
The goal is not simply to change processors. It is to help retailers understand their current environment, identify opportunities for improvement, and determine whether a different approach could better serve their business.
Retailers interested in evaluating their current payment processing relationship can connect with ECRS to learn more about available options and determine whether opportunities may exist within their own operation.