Palm Beach Gardens, FL – May 20, 2026 – ECRS is proud to partner with Joseph’s Classic Market as the family-owned gourmet grocer launches the Joseph’s Loyalty Program, a customer rewards initiative designed to deepen relationships with loyal shoppers while preserving the hospitality‑first experience the brand is known for.
Powered by ECRS’ CATAPULT® unified transaction platform, the Joseph’s Loyalty Program was implemented quickly and seamlessly across all four store locations, giving shoppers an easy way to earn rewards while providing Joseph’s with the tools needed to engage customers more personally.
“At Joseph’s, hospitality has always been at the heart of what we do,” the company shared. “The Joseph’s Loyalty Program is another way to say thank you to the families who choose us week after week and to continue strengthening the relationships that have defined our business since day one.”
Bringing Personalized Rewards to a Hospitality Driven Brand
“At Joseph’s, hospitality has always been at the heart of what we do,” the company shared. “The Joseph’s Loyalty Program is another way to say thank you to the families who choose us week after week and to continue strengthening the relationships that have defined our business since day one.”
The program allows members to earn one point for every dollar spent on eligible purchases, with points redeemable for rewards. Customers can enroll in‑store using a phone number, or online, eliminating friction at checkout and ensuring fast adoption. Members also receive personalized offers and exclusive promotions throughout the year.
Since launching earlier this year, the loyalty program has seen encouraging early adoption and positive customer feedback. Shoppers have embraced the opportunity to earn rewards while continuing to enjoy the products and service they trust.
“Joseph’s Classic Market is one of those rare retailers where quality and service are immediately felt the moment you walk through the door,” said James Councill, Loyalty Business Unit Manager at ECRS. “As a frequent customer myself, I’ve experienced firsthand the care they put into their products and their people. That same commitment made them an ideal partner for launching a loyalty program that truly reflects who they are.”
Four Generations of Craft and Care
Founded by Joseph Acierno, whose family’s passion for quality meats and authentic Italian cuisine spans four generations, Joseph’s Classic Market has earned a reputation for exceptional ingredients, handcrafted offerings, and neighborhood‑market warmth. Since opening its first location in 2007, the company has grown into a trusted destination for premium meats, fresh seafood, prepared foods, bakery items, and specialty Italian products.
Today, Joseph’s Classic Market operates four locations in Boca Raton, Delray Beach, Palm Beach Gardens, and West Palm Beach, serving communities that value quality, service, and a personalized shopping experience.
A Loyalty Program with Clear Purpose
The Joseph’s Loyalty Program was implemented to:
- Reward loyal customers
- Strengthen engagement and long‑term relationships
- Enhance the in‑store experience with modern technology
Built in partnership with ECRS, the program demonstrates how independent and regional grocers implement powerful loyalty capabilities quickly, without losing the authenticity and hospitality that define their brand.