Connecticut-based grocery chain, LaBonne’s Markets, has selected ECR Software Corporation (ECRS) as its grocery success platform. This decision was made in order to facilitate operational efficiencies, centralized business intelligence, and increased profitability throughout their independent grocery enterprise.
Robert LaBonne III, Vice President for the organization, commented on their decision to go with ECRS, “ECRS is a company full of professional, passionate people with strong values who are dedicated to their customers. This was clear at every level of the organization from administration to the executive team.”
From a technology perspective, ECRS’ Catapult® system offered the following benefits for LaBonne’s:
- a feature-rich solution that allows consolidation of multiple technology vendors (such as scale
management and loyalty) saving time and adding significant cash flow savings
- a true host system that facilitates centralized management of all store locations from any web
- automated suggestive ordering that will assist in better buying decisions across all vendors
LaBonne’s began searching for a new point of sale vendor to modernize aging equipment and answer plaguing concerns over PCI-DSS compliance. During their search, three point of sale systems were extensively researched and tested with ECRS coming out on top.
System installation wrapped up in February, driven by ECRS’ Success Navigation Team and the management team at LaBonne’s. As training and consultation continues, LaBonne’s plans to progress in their growth with the system, taking full advantage of all the bottom-line benefits offered.
About LaBonne’s Markets
LaBonne’s is a family-owned and operated grocery business that started by delivering fresh fish and meat directly to local families and businesses. Five-generations later, LaBonne’s has grown into a successful chain of local markets. LaBonne’s success is driven by continued focus on “preserving and sharpening the ‘dual edge’ of high quality and exceptional service.”
ECRS is a US-based, industry-leading retail technology solutions provider, with a successful track record that stretches over 29 years. ECRS future-proofs local and regional retailers to win in today’s market, while preparing them for tomorrow’s opportunities. ECRS’ revolutionary CATAPULT® system is the market’s only truly unified point of sale platform, running in store locations across North America. With CATAPULT, the point of sale, self checkout, web-store, inventory, customer loyalty, back office, e-commerce, and enterprise management all share a single transactional business logic. Unified Transaction Logic™ empowers retailers to prosper by providing actionable business intelligence across the enterprise. Unifying hardware, software, and services, ECRS offers a friction-free, cost-saving solution that increases customer engagement transforming the consumer experience.