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The Retail Success Company - Point of Sale Systems

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Home  /  CATAPULT® Retail POS  /  Hardware Options  /  ECRS Self-Checkout Hardware Systems

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ECRS Self-Checkout Hardware Systems

Autonomous Self-Service Transactions Powered by CATAPULT®

ECRS offers self-checkout in a variety of configurations, for use in traditional front-end installations or within specific store departments. ECRS is both the hardware manufacturer and software designer for our self-checkout units, meaning you get the perfect combination of practical construction and intuitive user experience for your self-checkout solutions.

Already have self-checkout? In many cases, your current units can be adapted to fit existing software and/or hardware platforms, making the transition easy while enabling you to realize a return on your previous investment.

 

QuickCheck & QuickCheck Cash

Whether you are looking to accept cash, card, or ePayments, ECRS has you covered. Focusing on affordability and reliability while leaving room for customization, the QuickCheck and QuickCheck Cash are excellent options if you are looking to save time, money, and stress while offering your shoppers a fast and convenient option at checkout.

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Flex Market®

The Flex Market is the newest innovation in self-service kiosks, and an evolutionary step forward for all micro market concepts. Professionally designed and constructed in the U.S., the unit is sleek and compact. It’s a robust hardware design that is built to last, and that provides a friction-free consumer experience to keep customers coming back.

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Express Market™

The Express Market Kiosk offers affordability without sacrificing performance. Built on a reliable platform with advanced updates and security, it ensures longevity beyond traditional tablet-based kiosks. With a larger screen, more memory, and fast processing, it exceeds shopper expectations and suits any setting from small break rooms to large grocery stores.

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Autonomous Guidance: A Better Software Philosophy Means a Better Shopper Experience

At ECRS, our self-checkout design starts with software that is focused on a user-friendly experience. We are leading the industry down a new path for self-service by designing our solutions to be more autonomous and less likely to ever need store personnel interaction.

The goal is simple: design and build solutions that act as one with the shopper, allowing them to quickly interact, scan, resolve discrepancies, and tender transactions with little-to-no attendant interaction.

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Self-guided, friendly, and engaging user interface

All ECRS self-checkouts run CATAPULT, meaning your shoppers and associates use the familiar interface throughout the entire store. Visual and voice guidance is provided to guide shoppers from step to step in the transaction.

VisionMatch™

When a produce item is placed on a VisionMatch enabled scanner scale, the VisionMatch software "sees" what has been placed and presents five options to the shopper based on its relative confidence in each option. This saves your shoppers time navigating menus and wear and tear on your hardware investment.

AmbDex™ item scanning

Shoppers tend to naturally want to scan and bag two items at a time. AmbDex allows for this, which results in fewer false bag weight security faults and a more comfortable scan-to-bag flow.

Speed Tendering™

The Patented Speed Tendering function allows experienced consumers to skip unnecessary steps and tender the transaction by simply swiping their credit card or prepaid account card.

Vigilance™ Security

With plenty of invisible security features working to reduce shrink, Vigilance is a classic security camera set up with face, overhead, and scanning cameras to deter theft.

Secure OneTouch™

Shoppers can associate themselves with a transaction, receive e-coupons, loyalty points, and even pay for all merchandise, simply by touching a biometric fingerprint reader once. It’s one of the easiest, fastest, and most secure payment technologies on the market.

Device Aware Shopper Association

ECRS self-service kiosks allow shoppers to associate themselves using a variety of identification technologies, such as barcode scanners, magnetic stripe readers, biometric readers, and RFID readers. Because of the array of available shopper identification methods, all ECRS kiosks can automatically detect which peripherals are connected and provide visual guidance for shoppers to help them understand the options they have when associating themselves with transactions.

 

Software that Thinks and Can Overcome Daily Obstacles

You can expect your ECRS self-service and self-checkout systems to automatically navigate the various daily issues that normally cripple competing systems (and of course their shoppers/operators.)

For example, when CATAPULT senses that a bill or coin dispenser is jammed or out of currency, it will automatically print out a barcoded receipt, which enables the shopper to quickly and effortlessly retrieve their exact owed change from another self-checkout unit, or from an attended POS station.

The shopper simply scans the barcoded receipt at an adjacent self-checkout unit and the change is quickly dispensed and reconciled within the store reporting system. Additionally, the software will automatically disengage the failing equipment and display a notice on the customer display proactively notifying future shoppers that cash handling is temporarily unavailable, while communicating that e-payments are still available.

Additional intuitive software intelligence includes:

Walk Away detection

This patented feature senses when the shopper has walked away from the system. A countdown appears on the shopper interface before the transaction is automatically voided and recorded within the reporting system.

Self-learning weight security

With CATAPULT, you can choose to run with, or without, item weight security. If you choose to leverage weight security with your self-checkout offering, CATAPULT will automatically learn the weight of every item in your store. These captured weights are automatically replicated to every store location within the enterprise ensuring that all self-checkout system databases are always updated and in sync.

Self-tuning weight security

CATAPULT automatically runs statistical analysis on all captured weight ranges, accounting for small discrepancies that may occur, and automatically eliminating those captured weights that are likely to be false readings. This level of automated business logic provides more accurate weight security which translates to fewer weight exceptions at the checkout.

Assistance Needed email alerts

Store personnel can receive automatic heads-up alerts on the attendant station for quick assistance and email alerts when a self-checkout terminal requires maintenance. This allows staff to carry a mobile device and receive notifications rather than having to stand behind a stationary attendant workstation.

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Related Resources

Express Market™
CATAPULT® Retail POS

Express Market™

While it is one of the most affordable self-checkout kiosks on the market…

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