ECRS values form the foundation of the way we do business. Our vision, our mission, and our statement of philosophy help to articulate how those values guide our relationships with one another, our customers and our community.
ECRS provides a comprehensive retail success platform that aims to amaze, delight, liberate and enhance the individual productive power held by all who use, or come in contact with, our technology.
We seek to exemplify the transformative outcomes that are possible through independence, entrepreneurship and free enterprise.
By valuing and recognizing the creativity, self-direction and output from each employee, ECRS reaches for measurable financial growth, innovative cultural development, and domination of specified markets.
To make the world a better place to live:
- Through product and process innovation, helping our retail clients achieve and maximize their economic success and financial security.
- Through our products and process innovation, providing retail consumers with a fast, informative and a delightful shopping experience.
- By creating a work environment where our employees can create, learn, grow and be fulfilled in their work.
- By leaving our families, communities, country and world better then how we found them.
- By optimizing the long-term positive return to our shareholders and employees.
We’re in the retail automation business for the long haul, and we need profits to sustain this important effort. We believe our profits should always be in direct relation to the value that we create and deliver to our customers. Therefore, we manage our business in a long-term context, as an integrated whole, with the ultimate objective of rewarding our customers with amazing solutions and ourselves with sustaining profits.
To have excellent products, services and client relations, we must have outstanding employees. To attract and retain outstanding employees, we must reward them financially and create an environment where they can innovate, learn, grow and enjoy their careers immensely.
We know that change is necessary for progress – in fact, we embrace change. However, our values are unchanging because these principles are based on basic truths.
For ECRS, our values enable us to achieve our vision and mission, allowing each employee to act with clarity and self-confidence.
There are 9 primary values at ECRS. These values are consistent with one another and are integrated. To fully act on one of these values, you must also act consistently with the other values. Our focus on values grows from our belief that ideas matter and that an individual’s character is of critical significance to our overall corporate character in our ability to achieve our vision and mission.
- Empower Independence
Self-direction and autonomy in the workplace is our goal. Micromanagement is two people doing the job of one and is a drain on productivity, energy, and morale. ECRS seeks to hire, and invest in, the best and brightest people who are capable of managing their time, work, and life to make the most of each day.
- Reject Negativity
We wish to promote a positive energy in our workplace and reject negativity when it is exhibited by the people we work with and/or when we sense it in ourselves. We aspire to increase our positive energy by seeking first to understand the perspectives of others. Great things happen when we listen to our customers and to each other. We have learned that when we truly listen to customers and understand their needs, they constantly lead us to new opportunities, from subtle improvements in customer service, to new product lines that open up exciting growth prospects for our company.
- Recognize and Reward
At ECRS, each employee is entrusted with performing their work as an independent executive and is expected to contribute their unique capabilities every day to our success. New members to our team may find it odd when they’re not told what to do, but instead, are expected to step up, be creative, and find real and actionable ways to contribute to the company. At ECRS, effective individual contributions are deeply valued, publicly praised and independently rewarded in a spectrum of ways.
- Reduce Friction
We aspire to eliminate internal conflict and points of deceleration in our company. We understand that inertia is unsustainable and that the constant pursuit of improvement is essential. We strive each day to make ourselves a part of the momentum to improve and to find ways to reduce friction.
- Measure Up
The truth lies in the numbers and we are each accountable for what those numbers reveal. At ECRS, we determine the feasibility of our products, the efficacy of our processes, the performance of our individuals, and the success of our company based on the real and measurable. It’s not enough to say something is great, we must have the numbers to back up the statement. To make it around here, you’ve got to measure up.
- Make Your Job Meaningful
We believe that every position at ECRS is equally responsible for the ultimate success of our company and that our work is as much about a search for daily meaning, as it is for daily bread. At ECRS, we each seek ways to maximize the meaningfulness of our jobs to our customers, to our teammates, and to ourselves. We recognize that we all possess the power to create value; that we are solely responsible for what we choose to do with each day, and that finding purpose in our lives, and in what we do, directly connects to many other aspects of our well-being.
- Be Creative. Be Bold.
Great ideas can only come to fruition when we offer each other the trust and freedom to fully explore them. ECRS aspires to create a space where the status-quo is questioned, an open dialogue is promoted, and all ideas are given fair consideration. We endeavor to harness the creative energy of all employees and promote the spirit of fun. Creativity is not just about doing something different, it is about doing something better.
- Good Guys Finish First
We strive to create strong and lasting relationships with our teammates and our customers. We honor our promises, whether those be on a contract or in a handshake. We constantly seek out ways to widen our own circles of influence and to do the most good, within our company and within the world we live in. The right way will not always be the easiest, fastest or most appealing choice but it’s the only way we choose to run the race.
- The Best is yet to Come
ECRS’ greatest goal is to get better through our people, products, and mission. We do not know what the future holds for us but we continue to press on into the unknown, empowered by the strong foundation behind us, eager to meet the challenges at hand, embracing the transformations in our company and in ourselves, and truly believing that the best is yet to come.
Our values are held consciously, and are logically consistent. To fully execute on any one value, you must act consistently with all 9 values. At ECRS, our values are important and practiced each working day.