With the millennial generation poised to enter into their heaviest period of household spending yet, ECRS’ WebCart™ Click and Collect 2.0 software solution provides a powerful tool for today’s brick and mortar retailer to expand their reach, engage a broader customer base, and be prepared for the changing face of retail.
Quick and Easy Ordering
Inventory can be ordered online and picked up at a predefined time or delivered by store personnel
Powerful Success Tools
With a wide range of tools and features, WebCart is designed to help you succeed in click & collect e-commerce
A Seamless Experience
Most third party online ordering systems have difficulty with integrating and communicating to a store’s point of sale system, so your customers end up with pricing discrepancies, inconsistent promotions, and out-of-stocks. These issues are non-existent with Catapult WebCart.
Click and Collect 2.0 Means A Single Powerful Solution for Every Transaction Touch Point
WebCart is a continuous part of the powerful Transaction Server architecture. With Catapult, POS, Self Checkout and Web Ordering aren’t integrated components, but one complete holistic solution. Uninterrupted communication between Point of Sale and the WebCart platform ensures your “brick” locations and “click” platform are always perfectly in-sync.
Customers can redeem loyalty online, using Catapult Loyalty, and access applicable discounts and promotions just as if they were in your store. With real-time inventory data continuously exchanged between your physical locations and WebCart store, combined with Catapult’s best-in-class perpetual inventory system, you’ll never have an out-of-stock again.
Automated Web Launch
With plug-and-play performance, launch a new WebCart store location at a fraction of the cost of competing systems. Using ECRS’ data-driven automated UI configuration, a new WebCart store can be launched in hours; not days, weeks and certainly not months. Pick from easy-to-use templates and fully customizable menus to build out your retail brand.
Features and Benefits
PickAssist ™ Order Queue
Using the powerful PickAssist™ tool, online orders are processed and managed through a queue, on a first-come, first-served basis, or by the time of scheduled pickup or delivery.
Simplify Order Picking
PickAssist™ shows your attendants the most efficient path through the store for picking each new order. It even allows and guides the attendant to pick multiple orders at a time.
Interactive Consumer Experience
Enable interactive text messaging between the store attendant and the customer to ensure accurate order picking, every time.
No Extra Hardware
Use Catapult WebOffice to manage your WebCart store and Catapult POS or mobile terminal for handling orders with PickAssist™
Advanced Recommendation Algorithm
Suggest items based on shopper preferences, past orders, current item promotions, and health/local item attributes
Online items can display attributes such as Gluten-Free, Vegan, and Local using the same label/coding system as in the store
Unified pricing and business logic creates a seamless omnichannel experience
Easy-to-use interface with multiple menu selection options offers a
Simple Payment Options
Pay securely online, in-store, or at drive thru
Holding Locations Profile
Easily manage where orders are being held. So cold items stay cold, hot items stay hot, and your staff is always aware of where a customer’s order is being stored until ready for pick-up.
Use your branding and menu preferences – choose from a variety of templates to instantly personalize your website
Powerful Web Analytics
Identify shopping patterns, shopper preferences, performance management, loyalty, etc.